1)   MetaLAN 1.8
Windows systems management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting (Hardware/Software) -Search & modify registies
systems management, remote control, help desk, helpdesk, WMI, WOL, shutdown, Registry, network management, network admin,

 2)   Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer, Technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

 3)   Freeware HelpDesk - CentreDesk Group for Access 3.2.1
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
freeware, help desk software, help desk, helpdesk software, helpdesk, help, desk, issues, call centre software, call centre,

 4)   NetPoint 1.0
Simplified, agentless, web-based network inventory software for the enterprise. Designed for Windows system administrators, NetPoint tracks 550+ properties for 17 hardware and software components and can be deployed in a matter of minutes.
asset management, hardware inventory, help desk, inventory control software, network audit, network inventory, network management, PC audit, PC inventory, software inventory,

 5)   Remote Administrator 2.2
Remote Administrator is the fastest remote control software. You can work with a remote computer as if you were sitting in front of it. Built-in features include: file transfer, full OS-integrated NT security system support, Telnet access, etc.
remote control, helpdesk, network management, help desk, remote control software, radmin, remote administrator, remote access, remote support, remote administration,

 6)   AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network
Service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance,

 7)   VI Service Desk 2.1
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more.
Lotus Notes Help Desk, Notes Help Desk, Lotus Notes, HelpDesk, Help Desk, Asset Management, Knowledge Base,

 8)   Network Auditor 3.0.11.5
Lets you determine exactly what hardware and software is installed on your network, and monitor this for faults and changes.
monitor, audit, network, inventory, helpdesk, help desk, faults, detect, detection, auditor,

 9)   Call Centre 1.0.2
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
help desk software, service desk, help desk, help desk application, support desk software, desk support software, help desk support software, software help desk,

 10)   Whaddidoo Trouble Tracker 1.51
Whaddidoo
knowledgebase, vectorspace, help desk, tech support, search, technical, assist, recurring problems,

 11)   +Anyplace-Control+ 3.2
Anyplace Control is a remote control program that can display a screen of another computer on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely, to transfer files between PCs, shutdown remote PC, etc.
anyplace control, vnc, remote desktop, file transfer, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer,

 12)   LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.
free help desk, free helpdesk, free help desk software, free helpdesk software, free help desk system, free helpdesk system, help desk, helpdesk, help desk software, helpdesk software,

 13)   Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service,

 14)   Software Planner 4
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.
project management, project management software, project management tools, project planning, change management, help desk, help desk software, web help desk software, software testing, configuration management,

 15)   ManageEngine ServiceDesk Plus 5
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include software license tracking, contract management, purchase management and knowledge management functionalities.
Help Desk, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base,